Send us a Message
We'd love to hear from you! Send us a message and we'll respond as soon as possible.
Response Time
We typically respond to emails within:
24 hours for general questions
48 hours for complex plant issues
What We Help With
• Plant identification & care advice
• Troubleshooting plant problems
• Advanced growing techniques
• System setup guidance
• Product recommendations
Pro Tip
Include photos of your plants when asking for help! It helps us give you more accurate and personalized advice.
Our Commitment to You
24hrs
Average Response Time
100%
Questions Answered
Expert
Plant Care Advice
Free
Growing Support
Frequently Asked Questions
How quickly will you respond to my question?
We aim to respond to all inquiries within 24 hours during business days. Complex plant issues might take up to 48 hours for a thorough response.
Do you provide personalized plant care advice?
Absolutely! We love helping with specific plant questions. Include photos and details about your growing conditions for the most accurate advice.
Can you help identify my plant?
Yes! Send us clear photos of the plant, including leaves, stems, and any flowers or fruits. We'll help identify it and provide care instructions.
Do you offer consultation for commercial growing?
We provide guidance on advanced growing techniques and can help with system setup questions. For extensive commercial consultation, please mention this in your inquiry.
What information should I include in my message?
Include your growing environment (indoor/outdoor, lighting, humidity), current plant care routine, and photos if you're having specific issues. The more details, the better we can help!
Do you recommend specific products or brands?
We provide unbiased recommendations based on your needs and budget. Our goal is to help you succeed with your plants, not push specific products.